RETURNS: We do not accept returns unless we have shipped the wrong fabric or a notion is broken in some way. If it was damaged in shipping, please contact your local post office to file for resolution. If we have shipped the wrong fabric or cut, please contact right away and we will make it right.
SHIPPING: We offer flat rate shipping for the majority of items. We ship in 1-2 business day on normal work days. If we are out of town or there are holidays, ship times may take longer.
PREORDERS: Preorders are orders for fabric that has not yet arrived in the shop from the manufacturer. We ship them within 1-2 days of receiving them but we do not know when they will arrive. Manufacturers give us a month in which they will ship and we only know about 3 days ahead of when they arrive at the shop. All Preorders are non-refundable.
CANCELLATIONS: We do not offer cancellations after shipment. If you would like to cancel before it has shipped we charge a 15% restocking fee.